Terms of Service
These Terms of Service are official legal service provisions formulated by torgenera.com, which standardize the rights, obligations and transaction norms between the platform and all users accessing and using the website. All users who browse the website, register accounts and complete transactions are deemed to have fully read, understood and voluntarily accepted all terms of this agreement, forming a legally binding service contract between users and torgenera.com.
In terms of user access and account specifications, users shall ensure that their access to torgenera.com and use of platform services comply with the laws and network usage norms of their residential countries and regions. Users are prohibited from using the platform to carry out illegal, fraudulent and public order violating behaviors. Users are fully responsible for the authenticity and security of their registered account information, and all transaction behaviors under the account shall be deemed as user autonomous operations, with corresponding legal liabilities borne by the user. The platform has the right to verify user accounts and restrict or cancel abnormal accounts such as fake accounts and malicious registered accounts to ensure platform transaction security. In terms of product display and transaction description, all product pictures, parameters, styles and functional descriptions displayed on torgenera.com are real and effective references.
Due to shooting light differences, device screen resolution differences and minor manual measurement errors, subtle color differences and size deviations of individual products are normal industry phenomena and do not constitute false publicity or quality problems. The platform reserves the right to dynamically adjust product prices, inventory and activity rules according to market changes and inventory updates, and the final transaction information is subject to the real-time display on the checkout page without prior notice to users. In terms of product usage restrictions, all products sold on torgenera.com are only used for personal family daily use and non-commercial scenarios. Without official written authorization, users are prohibited from batch hoarding, commercial resale, wholesale distribution and secondary profit-making processing of platform products. The platform has the right to independently identify abnormal orders such as malicious bulk orders, false transactions and high-risk fraudulent orders, and unilaterally cancel abnormal orders and terminate service agreements. In terms of service liability limitation, torgenera.com provides standardized product sales and after-sales services in accordance with international norms, but shall not be liable for indirect losses, derivative losses and accidental losses caused by user improper installation, incorrect use and private modification of products.
The platform is exempt from liabilities for service delays and transaction failures caused by force majeure factors such as natural disasters, policy changes and network system failures that cannot be predicted and controlled. In terms of dispute resolution, all service and transaction disputes on torgenera.com shall be first resolved through friendly negotiation. If negotiation fails, disputes shall be handled in accordance with international cross-border trade rules and the legal provisions of the platform’s registered region. The platform reserves the right to update and revise these terms of service. The revised terms will be publicly released on the official website and take effect automatically. Users’ continued use of the platform after the update means acceptance of the latest terms.